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Terms and Conditions

Thank you for deciding to use my services and resources – please read the following important terms and conditions before you commit to using them.
 
These Terms and Conditions are designed to protect both of us and take care of the business side of things so that I can get on with providing you with first-class Pilates service.
Your Responsibilities
  • It is very important that I have a full understanding of your state of health before you take part in any of the classes. You will be required to complete a PARQ form which is available at www.dawnchambersfitness.com/parq this will confirm you are fit to exercise and inform me of any health issues you have. This is valid for 12 months however, it must be updated if your circumstances change.
  • If you are currently receiving treatment from a doctor, consultant or other healthcare professional, you confirm that you have consulted with this person regarding the advisability of starting Pilates and that this person is aware of and supports your decision to proceed with the Pilates programme described in the relevant programme or services description.
  • Whilst every care will be taken to ensure your safety, it is impossible to predict the body’s exact response to exercise. Therefore, it is important that you provide the correct information on your health form or at your individual consultation to minimise any risk. It is essential that you make the me aware of any changes to your medication or health and always work at your own level during the classes and sessions.
Block Booked Classes
  • All classes are booked in blocks and details of the dates can be found on the booking description at the time of booking or through emails from myself.
  • Bookings will be confirmed via email or by confirmation of card payment.
  • Block bookings are paid for in full prior to the first class.
  • Bookings are non-refundable unless I have to cancel a session or programme, you are then entitled to a partial refund for sessions which you have paid for in advance and which you have not received.
  • If you cannot make a session then I ask that you give me 24 hours’ notice of this. If I have availability, I will give you the opportunity to catch up on these missed sessions, up to a maximum of 2 sessions per programme per person.
  • Pre-recorded sessions are also available via my private Facebook page ‘Dawn Chambers Fitness Online’.
  • In all other circumstances I am not able to refund to you any of the payments you have made, even where you do not complete your sessions with me, as payment is for the programme as a whole, not individual sessions. This is a reflection of the fact that I have reserved this place for you in class for the whole block and aren’t able to offer the place to anyone else. This policy also helps you with your own accountability and commitment to improving your life through the Pilates sessions.
Pay As You Go (PAYG) Classes (When Available)
  • I may from time to time offer a limited number of PAYG spaces in classes. I require payment in full for all PAYG classes at the time of booking in order to secure your place in class.
  • Bookings are non-refundable unless I have to cancel a session or programme, you are then entitled to a partial refund for sessions which you have paid for in advance and which you have not received.
Pilates Events
  • All event details can be found on the booking description at the time of booking or through emails from myself.
  • Bookings are paid for in full prior to the event.
  • Bookings will be confirmed via email or by confirmation of card payment.
  • Bookings are non-refundable unless I have to cancel the event, you will then be entitled to a refund or to transfer your booking to another event or class of the same value.
Online Classes
  • These classes are booked online in accordance with the booking description.
  • Payment is required in full before access is given to the classes.
  • The monthly subscription can be cancelled at any time via your log in on www.dawnchambersfitness.com or by contacting me at dawnchambersfitness@icloud.com
1 : 1 Classes
  • These are booked in accordance with the pricing laid out at the time.
  • 24 hours’ notice must be given to re-arrange a session.
  • Bookings will be confirmed via email or by confirmation of card payment.
  • Bookings are paid for in full prior to the first class.
  • Bookings are non-refundable unless I have to cancel a session or programme, you are then entitled to a partial refund for sessions which you have paid for in advance and which you have not received.
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